Transfer

Here's a guide on how to send tickets to customers after a successful sale:

It is essential to capture a screenshot of your transfer to the buyer as a precautionary measure in case the buyer disputes not receiving the tickets. It is beneficial to provide as much evidence as possible in such circumstances

Digital Tickets:

• Email: If you're selling digital tickets, you can send them directly to the customer's email address. Make sure to attach the ticket files or provide clear instructions on how to download the tickets from a secure platform.

• Mobile Apps: If you're using a ticketing platform or mobile app, customers may have the option to store their tickets digitally in the app. In this case, inform the customer that their tickets will be available for download or access through the app after the purchase.

Physical Tickets:

• Shipping: If you're selling physical tickets, you'll need to ship them to the customer's address. Use a reliable shipping service and consider using tracking numbers to ensure the tickets reach the customer securely and can be traced if needed.

• Delivery Options: If possible, provide different delivery options to accommodate customer preferences, such as standard mail, express delivery, or local pickup.